Gerardo Santoveña bio photo

Gerardo Santoveña

Sysadmin and developer. Baseball and tennis player. Husband and dad.

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Work experience

Pythian (2018 - Present)

  • Linux Site Reliability Consultant

Vantage Media II (2015 - 2017)

  • Lead SRE & Network Operations Manager

    • Work closely with developers in supporting new features, services, and releases
    • Monitor site reliability and performance
    • Scale infrastructure to meet demand
    • Troubleshoot site down issues
    • Continuously monitor/improve the quality of the infrastructures
    • Develop automation tools
    • Document system design and procedures
    • Participate in on-call rotation

Web Dev Inc (2015)

  • Network Operations Manager

    • Drive Incident management, monitoring, tracking, ensuring service level and process compliance.
    • Drive promotion of proactive mindset, SLA compliance, and meaningful metrics reporting.
    • Manage vendor relationships, reporting, and escalations

Web Dev Inc (2012 - 2014)

  • Senior Systems Administrator

    • Design, implement and maintain redundant, scalable, robust infrastructures to support n-tier interactive web applications on the cloud built on different programming languages that run on Linux, Windows 2008/2012
    • MySQL, PostgreSQL and SQL Server 2008 systems administration
    • Maintain the Local Network and VPNs between offices outside the country
    • Document systems architectures
    • Monitor 24/7 the functionality of the sites

Agroamérica (2011 - 2012)

  • Chief Technical Officer

    • Design and implementation of new infrastructure projects
    • End user support manager
    • Technical support manager

ACS Guatemala (2009 - 2011)

  • Sr. Systems Engineer

    • Linux administration and troubleshooting.
    • Windows Servers administration and troubleshooting.
    • Projects implementations and design.

Prosisco / Executrain (2005 - 2009)

  • Technology Consultant and Trainer

    • Design, plan, implement, migrate and troubleshoot Microsoft Windows Server, Active Directory, ISA Server, Exchange Server, IIS and SQL Server to many companies in Guatemala.
    • Design, plan, implement, migrate and troubleshoot Linux systems.
    • Trainer for MCSE: Messaging and Security track courses.
    • Trainer for the A+ and Netowrk+ certifications.
    • Trainer for the Linux+ certificatin.
    • Java and PHP trainer.

ITM (2001 - 2005)

  • Technology Consultant, Trainer and Developer

    • Linux, Windows, Solaris and Mac OS X systems consultant.
    • Web developer (ASP.NET and PHP).
    • Java, ASP.NET and Java trainer.
    • Linux administration trainer.


  • Linux
    • Debian, Ubuntu, Redhat, CoreOS, CentOS
  • Windows Server
  • Amazon Web Services
    • EC2, EC2 Container Service, Elastic Beanstalk, S3, CloudFront, RDS, ElastiCache, Redshift, VPC, Route53, CodeCommit, CloudWatch, CloudFormation, OpsWorks, EMR, SNS, SES, WorkSpaces, CLI
  • Apache Kafka
  • Apache Zookeeper
  • Druid
  • Vagrant
  • Docker
  • Ansible
  • Chef
  • Terraform
  • Programming Languages
    • Python
    • Java
    • Perl
    • PHP
    • Tcl
    • Scala
    • C#


  • AWS Certified Solutions Architect
  • AWS Certified Developer
  • Linux Foundation Certified System Administrator
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Linux+
  • MCSA +Messaging
  • MCT